- Reservations will be released after 4 days or 24 hours before the event.
- Under 16s must be accompanied by a responsible adult aged 18 or over.
- Unfortunately refunds or exchanges cannot be given. For events with a waiting list we will try to sell your unwanted tickets for a £1 admin charge per ticket.
- A transaction fee of £1.50 applies to all card payments to cover ticketing and credit card costs. For cash payments at our box office this fee is waived.
- Concessions are sometimes available to benefit recipients, disabled customers, under 16s, over 60s and students.
- Event details in our brochure are correct at time of print but are subject to change.
- Please note that for events not promoted by Exeter Phoenix, £1 of the advertised ticket price supports Exeter Phoenix as a non for profit organisation.
- Tickets can be collected from our box office at no extra charge, or posted for 60p.