BOX OFFICE

Are you promoting an event? We can act as your over the counter and online ticket agent. For a small commission we offer a professional and dedicated service from our friendly and centrally located Box Office.

If you wish to discuss your event please contact Anna-Ruth Peel, Box Office Manager annar@exeterphoenix.org.uk

Click HERE for further details and a listing of events we currently have on sale.

BOOKING

Cash, cheque and all major credit and debit cards accepted. A transaction fee of 50p is charged on all cards.

BOX OFFICE

Open Mon - Sat 10am - 8pm & Sun 11.30am-5pm

BY PHONE

box office: 01392 667080. If it is out of hours or you are unable to get through, leave your phone number and we will call you back.

BY POST

Please contact the box office (01392 667080) to reserve your tickets. When posting cheques for reservations made via the Box Office, please state the date, show, price and number of tickets reserved, making cheques payable to Exeter Phoenix. Postage charge 36p or S.A.E. Please indicate concessionary tickets.

ONLINE

book at either wegottickets.com, exetertickets.co.uk, seetickets.com or exeterboxoffice.com. Look out for the links underneath events on this website. Extra booking charges made by online booking outlets may vary.

SEATING PLAN

For a seating plan click HERE

RESERVATIONS

Reservations will be held for up to 4 days, or 24 hours before the event. When making your reservation please leave your telephone number. We reserve the right to release reservations. Reserve via email at boxoffice@exeterphoenix.org.uk

REFUNDS

We are unable to refund or exchange tickets, but will try to sell any unwanted tickets if an event is sold out, up until 5pm on the day of the event.An administration charge of £1 per ticket will be made for this service.

CONCESSIONS

(discounts) available to those who are unwaged, registered disabled, under 16s, students, over 60s and volunteer friends. Buy nine tickets and get the tenth free on Exeter Phoenix promoted events.

GIFT VOUCHERS

Stuck for gift ideas? Why not choose an Exeter Phoenix Gift Voucher to celebrate a birthday, anniversary, Christmas, or for staff rewards and incentives.

Music, Theatre, Dance, Comedy, Film...choosing how to spend the gift voucher is part of their unique appeal. And with no expiry date, you can choose exactly when to exchange them.

Gift vouchers are available from the box office, in person or on 01392 667080 and can be posted out Recorded Delivery, same day for an additional charge.

VOLUNTEER

For volunteer opportunities please call 01392 667054 or email marketing@exeterphoenix.org.uk or click here for more details.

HOW TO FIND US

From the High Street: go down Gandy Street, turn right at the end and walk up the hill.

From the clock tower: walk down Queen Street with Central Station on your left, turn left after the museum and walk up the hill.

Coming out of the library: turn right down the ramp, right again at the bottom and walk about 75 metres straight on.

>For a downloadable and printable version of this map, click here

ACCESS

For disabled customers. We are committed to ensuring your visit is as enjoyable and accessible as possible. We offer a free ticket to disabled customers who require a personal assistant. Please book in advance stating any access requirements. Wheelchairs are available if needed. Level access is adjacent to the city library on Castle Street, then via a ramped entrance from the car park, which includes 2 disabled parking spaces. Exeter Phoenix is accessible with automatic doors, lifts to all floors, toilets on all floors and induction loops. There is a very steep slope from the street leading up to the main entrance and a flight of steps to the front door. If you have mobility difficulties and are arriving by taxi it is advisable to get dropped off at the side ramp, left of the main entrance. Please do not hesitate to ask if you need assistance. Access contact: Phil Adams 01392 667080.

If you're coming from St David's Station: All platforms of St. David's Station are accessible by lift. The town centre can be reached by bus, taxi or a 3-minute train ride to Exeter Central Station. However, if you have mobility difficulties it is recommended that you take a taxi from St. David's Station rather than change trains to Exeter Central Station.

Exeter Central Station: This small station has no lift and is only accessible by taking a rather long detour. There is ramped access from New North Street to both platforms and on the westbound Platform 2 a side exit into a car park which has a slope up into Queen Street.

PARKING

There is no parking at Exeter Phoenix. There are 2 parking spaces available for disabled customers.

EMAIL UPDATES

if you'd like to be added to our email mailing list and receive regular listings and special offers click >here

MAILING LIST

if you'd like to be added to our postal mailing list to receive or quarterly brochure then please email distribution@exeterphoenix.org.uk or phone the box office 01392 667080.

If you would like to receive our large print brochure please email distribution@exeterphoenix.org.uk or call 01392 667061.

QUESTIONS?

If you have any questions not answered on this site or comments about anything to do with the Phoenix then please email feedback@exeterphoenix.org.uk